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Southwest flights canceled out of Des Moines Worldwide Airport – KCCI Des Moines


Hundreds of vacation vacationers are ready in airports nationwide because the lingering impacts of winter climate depart a serious airline grounded.Southwest Airways has canceled greater than 2,600 flights Monday, leaving many vacationers standing in line or ready on maintain for hours.At Des Moines Worldwide Airport, three departing and two arriving Southwest flights have been canceled on Monday.”I’d like to get dwelling tonight. It took us 12 hours to get right here,” traveler Todd Olehert instructed KCCI. “Our flight was delayed. We have been on the three:30 and that was delayed an hour and now it is delayed till 5 we have been instructed and now we simply obtained right here and it is canceled. So, undecided what we’ll do.”The canceled flights changed into an in a single day keep on the Denver airport for one traveler.”My flight to Des Moines to go to my son was on time after which delayed 3 times,” traveler Sandra Simmons instructed KCCI. Simmons stated she needed to sleep on a bench on the airport.The airline says the cancellations are attributable to winter storm Elliott which is impacting the East Coast. In an announcement, Southwest Airways stated partially:”We’re working with Security on the forefront to urgently handle wide-scale disruption by rebalancing the airline and repositioning Crews and our fleet in the end to greatest serve all who plan to journey with us.”The airline says prospects can request a full refund or get a flight credit score that won’t expire. On Monday evening, the US Division of Transportation stated they’re investigating the cancellations.The U.S. DOT launched the next assertion:”USDOT is worried by Southwest’s unacceptable charge of cancellations and delays & reviews of lack of immediate customer support. The Division will look at whether or not cancellations have been controllable and if Southwest is complying with its customer support plan.”

Hundreds of vacation vacationers are ready in airports nationwide because the lingering impacts of winter climate depart a serious airline grounded.

Southwest Airways has canceled greater than 2,600 flights Monday, leaving many vacationers standing in line or ready on maintain for hours.

At Des Moines Worldwide Airport, three departing and two arriving Southwest flights have been canceled on Monday.

“I’d like to get dwelling tonight. It took us 12 hours to get right here,” traveler Todd Olehert instructed KCCI. “Our flight was delayed. We have been on the three:30 and that was delayed an hour and now it is delayed till 5 we have been instructed and now we simply obtained right here and it is canceled. So, undecided what we’ll do.”

The canceled flights changed into an in a single day keep on the Denver airport for one traveler.

“My flight to Des Moines to go to my son was on time after which delayed 3 times,” traveler Sandra Simmons instructed KCCI. Simmons stated she needed to sleep on a bench on the airport.

The airline says the cancellations are attributable to winter storm Elliott which is impacting the East Coast.

In an announcement, Southwest Airways stated partially:

“We’re working with Security on the forefront to urgently handle wide-scale disruption by rebalancing the airline and repositioning Crews and our fleet in the end to greatest serve all who plan to journey with us.”

The airline says prospects can request a full refund or get a flight credit score that won’t expire.

On Monday evening, the US Division of Transportation stated they’re investigating the cancellations.

The U.S. DOT launched the next assertion:

“USDOT is worried by Southwest’s unacceptable charge of cancellations and delays & reviews of lack of immediate customer support. The Division will look at whether or not cancellations have been controllable and if Southwest is complying with its customer support plan.”

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