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Arlington will get new 911 expertise – FOX 5 DC


Arlington‘s Emergency Communications Middle is getting a makeover.

New RapidDeploy expertise will enable extra knowledge sharing and combine mapping in an effort to raised find the particular person calling 911. In response to the ECC administrator Jake Saur, this can assist decrease response times and enhance survivability charges.

“In comparison with the legacy methods of 911, that basically haven’t superior, as we discuss subsequent era 911, this can be a sport changer as far location. That’s our largest drawback in 911 figuring out precisely the place you might be so we are able to get assist to you quick,” mentioned Saur. 
 

The brand new, cloud-based expertise makes use of the info from a caller’s cellphone to assist decide the situation of their emergency extra precisely. Dispatchers will see a pin drop inside 3 meters of the precise location of the caller.

The older expertise would solely pin 10 to 500 meters in vary.

In response to RapidDeploy, this can enhance the outcomes of calls and fixes the situation accuracy points many 911 callers cope with within the D.C. space.

Telecommunicators may even find an individual whereas they’re transferring into totally different jurisdictions and work out what flooring they might be on in a constructing to make sure they get the right care they want. 

And now, folks can textual content 911 — and there’s no app it is advisable obtain to take action.

“We wish to understand that we ask you to name if you happen to can, textual content if you happen to can’t. So if you happen to actually can’t talk with us by every other means or it is advisable hold your communication with us a bit bit extra secretive then by all means, textual content us. We’re right here 24/7 to reply these textual content messages,” mentioned Angelina Candelas-Reese, Arlington 911 Techniques Supervisor.

Quickly folks will even have the ability to ship dispatchers movies and images from their location as nicely.

Alexandria was the primary metropolis in northern Virginia to implement this. Now Arlington, and Montgomery County, MD, simply rolled out with it as nicely. RapidDeploy says extra emergency call centers in the region will go reside with the identical expertise quickly.

 

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